Terms & Conditions

LIMITED LIFETIME WARRANTY

Target Systems, Stands & Accessories - Steel Ops warranties all Steel Targets, Stands, and Accessories against workmanship and manufacturing defects such as welds for the life of the target.  Abuse, Neglect, normal wear and tear are not covered under warranty.  Using the targets in any manner other than directed will void this warranty. Shooting steel core ammunition, shooting rifle rounds at handgun only targets, shooting calibers not listed in the ratings section, or shooting at ranges closer than recommended will void all warranties. This warranty should not be construed to include material defects or strength of steel. Ratings should be used for reference and we do not guarantee nor warranty any product against pitting or puncture from ammunition.  If pitting or damage occurs move your target further away. We do not guarantee any specified round counts for any product.  We will not warranty any product that is unsafe or that has been damaged by abuse or neglect.  Firing any round of any type at under 100 yards will shorten the life of the steel product. Mill Certifications for the quality of steel are kept to ensure our product description is accurate and those may be provided in the event of a discrepancy.  Powder Coat is not covered under our warranty. 

Armor Plates - We do not in any way warranty Body Armor Plates nor ballistic coatings.  All body armor plates are sold "as is" and "with all faults".  Any descriptions or test results provided for Body Armor are for informational purposes only and should not be construed to provide a warranty, nor a guarantee, of any kind. Steel Ops does not warranty plate carries and all kits or carriers are sold "as is" and "with all faults". 

"Use It, Don't Lose It" - Body Armor Replacement Policy:If at anytime your armor plate is struck with a projectile fired from a handgun, rifle, or shotgun while in the line of duty or during a lawful, reported, and verifiable act of self defense, we will replace the plate free of charge. A police report or official government statement must accompany your request detailing the entirety of the incident. You must also include at least one photo of you in possession of the plate. Used plates must be returned to Steel Ops at the owners expense prior to replacement and will be returned to the owner after inspection.  All replacements are subject to the approval of Steel Ops Ltd. and requests may take up to six weeks to process.  

GENERAL WARRANTY INFORMATION: All warranty/replacement requests must be shipped or delivered to our shop at the customers expense. Should a legitimate warranty issue be found those amounts may be refunded to the customer in the form of company credit and/or discounts.  We do not allow returns or refunds for any used products.  Unused products must be inspected by Steel Ops Ltd at the customers expense before a return will be accepted. No cash refunds, only discounts or store credit will be provided.  To file a warranty claim please email us with pictures or call our office at 970-215-6969 to speak to a representative.  Rest assured that our 100% Facebook customer satisfaction rating is an indication of how we handle our warranty issues.


LIABILITY OF USE

Always wear hearing and eye protection while setting up or using Steel Ops products. Serious injury or death may occur when shooting any firearm at steel objects. Serious injury or death may occur if you are shot or struck with any type of projectile or bullet while wearing steel plate(s) or Steel Ops Body Armor. By purchasing and using our product(s) the customer assumes all liability for the proper installation and operation of the Steel Ops product(s) and or any materials or gear, whether applicable or not, related to the use of the product(s), and further indemnifies and holds harmless to the fullest extent allowable by law Steel Ops Ltd as well as all officers, heirs, staff, associates, and vendors thereof for any injuries or damages that may or may not occur, whether known or unknown, as a result of the use of the product(s).  By purchasing, using, or attempting to use any Steel Ops product(s) the customer acknowledges that shooting, carrying, owning, or being near firearms is an inherently dangerous activity and that the use of steel targets or body armor can result in injury or death.  Proper installation and safety are the responsibility of the Customer and by attempting to purchase or using Steel Ops products the Customer certifies that they are legally, mentally, and physically capable of proper installation and use of any product and that they fully understand all aspects of the function and risks associate with all Steel Ops products.  Body Armor plates and Targets are not in any way intended nor guaranteed to prevent or mitigate any type of bodily injury or death and should only be used at your own risk. By attempting to purchase any Target or Body Armor product from Steel Ops Ltd you are agreeing and verifying that;
-You are a legal US Citizen and at least 18 years of age
-You are legally allowed to posses and purchase the item
-You reside in a state that allows the purchase and possession of the item 
-You are of sound mind and judgement and responsible for any misuse of a Steel Ops Ltd product
-There is no guarantee or warranty of any kind implied or given for the item and all items are sold as is
‚Äč-You are not a fugitive, felon, nor do you intend to use the item in any unlawful manner
-You are not purchasing the item under duress nor for anyone who does not meet these requirements
-If you are attempting to use or buy Body Armor you are not a resident of Connecticut, OR you are an active law enforcement agent. 

NOTICE: Level III and IV body armor plates are regulated by the International Traffic in Arms Regulations (ITAR), and are subject to the export control laws of the US Government.  Export or re-transfer of Level III or IV plates by any means to any foreign end user, or for any other end user, whether inside the US or abroad, without the written approval of the US Department of State, is prohibited.   The sale, transfer, transportation, or shipment outside the US of any product prohibited or restricted for export without complying with US export control laws and regulations, including proper export licensing, documentation or authorization, is strictly prohibited and may constitute a federal crime. 
Steel Ops Ltd - Body Armor Sales Policy:
We reserve the right to refuse sales to anyone for any reason. Providing inaccurate, omissive, or misleading information in regards to any transaction will result in refusal of sales and will be reported to the appropriate authorities for investigation. Due to the sensitive nature of these products Steel Ops Ltd may refer civilian sales of these products to a licensed dealer and in some circumstances may require proof of military/law enforcement employment. Please contact our office with any questions or concerns - (970)-215-6969


PRIVACY POLICY

Steel Ops does not share any personal information that you provide to us with any other company or affiliate for any reason except those whose business is the paid processing of credit cards provided to us for the purchase of goods directly from Steel Ops Ltd.  We will share purchase history and correspondence upon the lawful request by a law enforcement official investigating a crime.  The information we collect is never shared nor sold to companies who are not directly involved in the specific transaction taking place.  Personal Information other than order requests and purchase history is never stored in hard form or electronic form and is destroyed or deleted once a transaction has been completed. For that reason we do not keep open or revolving accounts for any customer other than licensed dealers.   Any information provided to us is destroyed or deleted immediately if it becomes unnecessary to provide the product or service requested.   Steel Ops will not be responsible for lost or stolen credit card information provided to us.


Any questions regarding the Steel Ops terms or conditions should be remitted to us and clarified before attempting to purchase or use any of our products. Our office is available for questions 9am-5pm Mon-Fri MST. Please contact us by phone at 970.215.6969 or by email at steelops@live.com .