Terms & Conditions

STEEL OPS RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE

LIMITED LIFETIME WARRANTY

Target Systems, Stands & Accessories - Steel Ops warranties all Steel Targets, Stands, and Accessories against workmanship and manufacturing defects such as welds for the life of the target.  Abuse, Neglect, or normal wear and tear are not covered under our warranty.  Using the targets in any manner other than directed will void this warranty. Shooting steel core ammunition, shooting rifle rounds at handgun only targets, shooting calibers not listed in the ratings section, or shooting at ranges closer than recommended will void all warranties. This warranty should not be construed to include material defects or strength of steel. Ratings should be used for reference and we do not guarantee nor warranty any product against pitting or puncture from ammunition.  If pitting or damage occurs move your target further away. We do not guarantee any specified round counts for any product.  We will not warranty any product that is unsafe or that has been damaged by abuse or neglect.  Firing any round of any type at under 100 yards will shorten the life of the steel product. Mill Certifications for the quality of steel are kept to ensure our product description is accurate and those may be provided in the event of a discrepancy.  Powder Coat is not covered under our warranty. 

Armor Plates - We do not in any way warranty Body Armor Plates nor ballistic coatings.  All body armor plates are sold "as is" and "with all faults".  Any descriptions or test results provided for Body Armor are for informational purposes only and should not be construed to provide a warranty nor guarantee of any kind. Steel Ops does not warranty plate carriers and all kits or carriers are sold "as is" and "with all faults".  All coating specifications listed are approximations and each plate is carefully inspected for mil thickness prior to distribution. The coating thickness specified is based on a 200 mil average with a +/- variance of 50 mils (~3/64").  We do not guarantee a specified thickness.  Due to the nature and purpose of body armor we do not allow returns or exchanges of any kind and all sales are final.  It is highly unethical to resell or redistribute body potentially used or tampered-with plates and for this reason we cannot allow returns. Thank you for your understanding. 

"Use It, Don't Lose It" - Body Armor Replacement PolicyIf at anytime your armor plate is struck with a projectile fired from a handgun, rifle, or shotgun while in the line of duty or during a lawful, reported, and verifiable act of self defense, we will replace the plate free of charge. A police report or official government statement must accompany your request detailing the entirety of the incident. You must also include at least one photo of yourself in possession of the plate. Used plates must be returned to Steel Ops at the owners expense prior to replacement and will be returned to the owner after inspection.  All replacements are subject to the approval of Steel Ops Ltd. and requests may take up to six weeks to process.  

GENERAL WARRANTY INFORMATION: All warranty/replacement requests must be shipped or delivered to our shop at the customers expense. Should a legitimate warranty issue be found those amounts may be refunded to the customer in the form of company credit and/or discounts.  We do not allow returns or refunds for any used products.  Unused products must be inspected by Steel Ops Ltd at the customers expense before a return will be accepted. No cash refunds, only discounts or store credit will be provided.  To file a warranty claim please email us with pictures or call our office at 970-568-1191 to speak to a representative.  Rest assured that our 100% Facebook customer satisfaction rating is an indication of how we handle our warranty issues.


LIABILITY OF USE

Always wear hearing and eye protection while setting up or using Steel Ops products. Serious injury or death may occur when shooting any firearm at steel objects. Serious injury or death may occur if you are shot or struck with any type of projectile or bullet while wearing any type of body armor. By purchasing and using our product(s) the customer assumes all liability for the proper installation and operation of the Steel Ops product(s) and or any materials or gear, whether applicable or not, related to the use of the product(s), and further indemnifies and holds harmless to the fullest extent allowable by law Steel Ops Ltd as well as all officers, heirs, staff, associates, and vendors thereof for any injuries or damages that may or may not occur, whether known or unknown, as a result of the use, purchase, or possession of any product(s).  By purchasing, using, or attempting to use any Steel Ops product(s) the customer acknowledges that shooting, carrying, owning, or residing in close proximity to firearms is an inherently dangerous activity and that any use of steel targets or body armor can result in serious injury or death.  Proper installation and safety are the responsibility of the Customer. By attempting to purchase or use Steel Ops products the Customer thereby acknowledges that they are legally, mentally, and physically capable of proper installation and use of any product and that they fully understand all risks associated with all Steel Ops products.  Body Armor and Targets are not in any way guaranteed to prevent or mitigate any type of bodily injury or death and should only be used at your own risk. By attempting to purchase any Target or Body Armor product from Steel Ops Ltd you are acknowledging, agreeing, and verifying that;
You are a legal US Citizen and at least 18 years of age on the date of purchase,
You are legally allowed to posses and purchase the item,
You permanently reside in and will provide shipping information for a state that allows the purchase and possession of the item, 
You are of sound mind and judgement and will be responsible for any misuse of a Steel Ops Ltd product,
You understand there is no guarantee or warranty of any kind implied or given for the item and all items are sold as is,
​You are not a fugitive, felon, nor do you intend to use the item in any unlawful manner,
You are not purchasing the item under duress nor for anyone who does not meet all of these requirements,
If you are attempting to use or buy Body Armor you are not a resident of Connecticut, OR you are an active law enforcement agent, 

You have fully read, understand, and agree to all of the terms, conditions, warranties, policies, and specifications of all Steel Ops products.

 
NOTICE: All Steel Ops Armor products are regulated by the Office of Export Enforcement and are subject to the regulations set forth upon Export Commodity Control Number 1A613 d.2 referenced in Part 774 of the U.S. Commerce Control List.  Sale, Transfer, or Export of Steel Ops Body Armor outside of these regulations is prohibited and may constitute a federal crime. 


Steel Ops Ltd - Body Armor Sales & Service Policy:

We reserve the right to refuse sales to anyone for any reason.  In order to protect our company and operate within the constraints of US law, Steel Ops may at its discretion request identification, proof of employment, or proof of citizenship prior to shipping an order regardless of payment status.  If a customer places an order for any regulated products and pays in full but is unable to provide the requested form of identification, proof of employment, or proof of citizenship a refund may be granted at the discretion of Steel Ops Ltd.  The refund amount and terms of any reimbursement be entirely at the discretion of Steel Ops Ltd.   Providing inaccurate, omissive, or misleading information in regards to any transaction may result in the refusal of service and may be reported to the appropriate authorities for investigation.  Due to the sensitive nature of these products Steel Ops Ltd may refer civilian sales of these products to a licensed dealer and in some circumstances may require proof of military/law enforcement employment. Please contact our office with any questions or concerns - (970)-568-1191


Detailed Shared Information Policy:

Steel Ops does not share any personal information that you provide to us with any other company or affiliate for any reason except those whose business is the processing of credit cards or shipping of goods purchased from Steel Ops Ltd.   We may at our discretion share purchase history, personal information, or correspondence to any U.S. government official who is investigating a crime, or if we feel a potential crime is being committed.  The information we collect is never shared or sold to other companies, however understand that information provided for payment processing is collected by the applicable processing company and we have no control over how that information is used.   Personal Information other than order requests and purchase history is never stored in hard form or electronic form and is destroyed or deleted once a transaction has been completed. For that reason we do not keep open or revolving accounts for any customer other than licensed dealers.  Steel Ops will not be responsible for lost or stolen credit card information provided to us.  Any questions regarding the Steel Ops terms or conditions should be remitted to us and clarified before attempting to purchase or use any of our products. Our office is available for questions 9am-5pm Mon-Fri MST. Please contact us by phone at 970.215.6969 or by email at steelops@live.com 

Legal Notice

All notices from Steel Ops to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Steel Ops shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
67 NW Frontage Rd
Fort Collins, CO 80524
Delivery shall be deemed to have been made by You to Steel Ops five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
Steel Ops Ltd
Copyright © 2017 Steel Ops. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017 Steel Ops. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Steel Ops. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Steel Ops or any third party, except as expressly granted herein.  Some of Steel Ops products are protected under US Patent 10,132,599 B2, and by attempting to purchase or use these products the customer hereby acknowledges receipt of this information. 

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Steel Ops and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Steel Ops believes that customer conduct violates applicable law or is harmful to the interests of Steel Ops and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Steel Ops and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Steel Ops believes that customer conduct violates applicable law or is harmful to the interests of Steel Ops and its subsidiaries.

Shipping and Delivery

In-Stock products will process immediately and generally ship within 1-2 business days thru UPS Ground which is generally 5-7 days for most of the continental US.  Steel Ops ships merchandise to locations within the United States including Alaska & Hawaii.  There are some limitations for body armor products, please see above.  International customers or customers outside the continental U.S. must contact us prior to ordering as additional shipping rates apply.  Customers who attempt to place an international order without contacting us will have their order refunded less any credit card processing fees.  Fee's cannot be refunded by Steel Ops Ltd as we do not collect them and they are deducted by the Processor. You will have to contact the credit card processor for a refund of these fees.  Steel Ops can ship most merchandise to Canada pending a verification of end user.  Steel Ops can ship target products to many countries.  All international orders are subject to approval from the US Office of Export Enforcement.  Certain products can be shipped to APO's but must go thru USPS which can add up to 2 business days for processing. Body Armor products are subject to the regulations set forth upon Export Commodity Control Number 1A613 d.2 referenced in Part 774 of the U.S. Commerce Control List.  Other international locations may vary, please contact our office for more information. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to or picked up by the shipping carrier. 

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Steel Ops is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. All International customers must contact our office prior to ordering. Any international order placed without contacting our office first and obtaining authorization will be automatically refunded less and credit card processing fees deducted by the processor. 

Sales Tax

Steel Ops charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Steel Ops makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Steel Ops SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL STEEL OPS LTD BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Steel Ops.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Steel Ops is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Steel Ops.
The inclusion of material on this server does not imply any endorsement by Steel Ops, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Steel Ops tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return & Refund Policy

You may purchase merchandise from this Web site by using any one of the payment options listed. Steel Ops reserves the right to change its payment procedures at any time without prior notice to you.  Requests for refunds or cancellations on any order that has been processed or shipped will incur a minimum of $25.00 restocking fee, however this may vary and will be subject to the costs associated with returning the items shipped.  All refunds are subject to credit processing fees which will be deducted from the refunded amount.  These fee's are deducted by the Credit Card Processor and we are not able to refund those amounts, only the amounts we actually receive.  Due to the nature of the product we do not accept returns or refunds of Body Armor, Plate Carriers, or Carrier Accessories, and all sales on these items are final.  All Body Armor products are sold as is.  Unused targets may be returned at the customers expense and the initial cost of the product will be refunded less any discounts or shipping fees applied. Allow up to 30 days for refunds to process. 

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Steel Ops and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Steel Ops shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Steel Ops with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Steel Ops with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Steel Ops. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.